Refund Policy

Last updated 2 November 2026 · Yellow8 Studios LLC

1. The 14-day money-back guarantee

Paid plans are not open yet. This policy applies from the first paid purchase once they open, and all paid orders are sold through Paddle.com.

Your first paid purchase of Crevano — $12 for a month or $99 for a year — comes with a 14-day money-back guarantee. Ask for a refund within 14 days of being charged and we will refund that purchase in full.

2. How to ask

Write to [email protected] from the email address on your account. You do not need to explain why.

3. How the money comes back

Our orders are processed by our online reseller Paddle.com, the Merchant of Record, and Paddle issues the refund. The refund goes back to the payment method you used. How long it takes to show up is up to your bank or card issuer. Paddle's buyer terms also apply.

4. Renewals

The guarantee covers your first paid purchase only. Renewals after the first period are not covered by the 14-day guarantee, unless the law where you live requires otherwise. To avoid a renewal, cancel before the renewal date.

5. The free trial is separate

The 14-day free trial is not the same thing as this guarantee, and nothing is charged during it. How the trial works is in section 3.3 of the Terms of Use.

6. Canceling

You can cancel at any time by emailing the address above. Canceling stops the next charge; your paid features run to the end of the period you already paid for. Details are in section 3.3 of the Terms.

7. Contact

Yellow8 Studios LLC — [email protected]